YOUR TICKET PACKAGE SHIPMENT
Ticket Packages are generally processed within 2 business days after receipt of payment and are shipped via USPS or FedEX with tracking and drop-off with signature of credit holder required.
Whichever shipment choice you make, we will provide you with a link to track your ticket package online.
- All Guest Services Hotel Pick-Up FREE (Recommended) View Locations
- E-Ticket Delivery via email
- 2 Day Flat Rate USPS
- Overnight Domestic FedEX
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect tickets. No tracking link provided for Hotel pick up option but delivery confirmation is provided.
AGS Affiliate Hotel Pick-Up FREE (Recommended) View Locations
Shipping Terms and Conditions: You will receive your ticket package upon checkin at the hotel you specified at check out. Note: If hotel pick up location has changed please call customer service at 1800.393.1775 Mon. – Fri. 8AM – 2PM CST
Shipping Terms and Conditions: By Choosing E-Ticket Delivery your tickets will be delivered to your email address used to purchase tickets within 24 hrs. from purchase Mon. – Thurs. Orders ONLY. DO NOT choose this option if you are purchasing tickets Friday – Sunday. If you have not received your tickets via email please call our customer service line at 1800.393.1775 Mon.-Fri. 7am-2pm CST
2-Day Flat Rate Domestic USPS
Shipping Terms and Conditions: 2 day domestic will require a signature upon delivery
Shipping Terms and Conditions: Overnight Domestic FedEx will require a signature upon delivery
What are your Cancellation/Refund Policies?
Your confidence in purchasing is our priority, which is why we have the Best Refund Policy and we use our best practices when dealing with your cancellations/refunds.
We offer a refund policy that is simple and fair for all attraction tickets.If you require a refund – a fee of 15% of the total order amount will be charged to cover the delivery, handling and the processing fees associated with accepting your credit card and fulfilling the order.The tickets must be unused and unsigned. 365-day return policy.Expired tickets, or any ticket not currently sold on this site, are non-refundable.
If your vacation is cancelled as a direct result of a hurricane then you can get a 100% refund on your returned and unused tickets.
Orlando Pick Up – Free
Walk-ins welcomed at any one of our locations
Same Day Pick Up?
Order at anytime and pick up from one of our 50 locations visit locations page to see nearest locations & hours of operation.
Most locations Open at 7AM for early Pick-Up
Valid ID and your Credit Card are required to collect tickets. The name on both must match.
Government issued photo id such as drivers license/passport
Credit/Debit card used for the order.
|Why trust Park Guest Tickets
Save time and money
Avoid the lines at the gate with real tickets (not vouchers)
Discount prices, free shipping and & taxes included for ALL tickets
The Best refund policy
50+ Locations for Pick Up & excellent customer service
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All Major Credit and Debit Cards accepted for ticket purchases: Visa, American Express, MasterCard & Discover.
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Changing your order…
Want to change your order?
If the tickets have been shipped once you arrive you can visit one of our locations to change your order. At that time all tickets will be verified.
Upgrade or Change the ticket?
Please do so at one of our locations. At that time all tickets must be verified unused.
Return part or all of your order for a refund?
Please Contact Us before doing so; so we can give you instructions to make the process easy.