UNIVERSAL ORLANDO® RESORT- FAQ’s

Can I see both parks in one day?

With two theme parks you'll need at least two days to experience it all. Purchase Park-to-Park Admission and you can enjoy the best of both parks the same day.

Will I be able to ride the Hogwarts™ Express with my Base Ticket?

No. Only a Park-to-Park Admission Ticket will allow you to experience the magic and excitement of BOTH The Wizarding World of Harry Potter™ lands (Diagon Alley™ and Hogsmeade™) PLUS the Hogwarts™ Express*.

*Additional restrictions apply.

Are guests allowed to bring food or drink items into Universal Orlando Resort?

Yes. Acceptable items include bottled water, small snacks that do not require heating, any food required for medical purposes or special dietary needs and baby food and baby formula.

Can guests bring coolers into Universal Orlando Resort?

Yes. However, they must be soft-sided insulated bag style coolers.

Do Universal Orlando tickets expire?

Unused tickets that are not date specific generally do not expire. However, tickets may be subject to specific expiration conditions based on first use or ticket type. For example, if you have purchased a Multi-Day Ticket, the ticket expires 14 days after the date of first use. You activate it by entering your first park. If a ticket has never been used or activated, then it will not expire.

What are the parking fees at Universal Orlando Resort?

Daily parking fees per vehicle:

•Regular Parking $16.00*

•Florida Residents Free after 6:00 pm with proof of residency

•Preferred Parking $22.00

•RV/Bus Parking $22.00

Are strollers and wheelchairs available to rent?

Guests can rent strollers, wheelchairs and Electric Convenience Vehicles (ECV) upon entrance to either theme park, to the left side of each park's entrance. Manual wheelchairs are also available at the Rotunda area of the parking structure. Due to limited numbers, please note that ECV Rentals are on a first-come, first-served basis and must be operated by a single person 18 years of age or older.

The rental fees are as follows:

Single Strollers: $14.99 tax inclusive

•Double Strollers: $24.99 tax inclusive

•Wheelchairs: $12.00 per day + a $50.00 deposit & a signed rental contract

•Electronic Convenience Vehicles: $50.00 per day + a $50.00 deposit & a signed rental contract

Are lockers available to rent?

All day lockers are available inside the Main Entrance of each of our theme parks for a rental fee of $8.00 per day, with family size lockers available at Universal Studios Florida for $10.00 per day. Guests have unlimited access to these lockers during the course of the day. In addition, loose articles are not permitted on select attractions. Many attractions have free lockers available during a visit to the attraction to store all loose articles.

•Additional lockers are available at select attractions inside Universal Studios and Universal's Islands of Adventure® for $4.00 for the first 90 minutes; $3 for each additional hour; with a $20.00 per day maximum.

Most lockers are free for a certain period of time, dependent upon the current wait time for that ride.

Is smoking allowed at Universal Orlando Resort?

Smoking is permitted only in designated areas. There are currently smoking areas at both Islands of Adventure and Universal Studios® for our guests' convenience. All other areas outside of these designated smoking areas are smoke free.

HARRY POTTER, characters, names and related indicia are trademarks of and © Warner Bros. Entertainment Inc. Harry Potter Publishing Rights © JKR.

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Universal elements and all related indicia TM & © 2014 Universal Studios. All rights reserved.